1. Why do we need your personal data?

BEMBRIGGE uses information from our interactions with you and other customers as well as certain third parties to help achieve its goal of providing the highest quality products and services.

BEMBRIGGE respects the privacy rights of our online visitors and recognises the importance of protecting the information collected about them. To this end, we have established procedures that ensure your personal data is processed in a responsible manner.

This privacy policy informs you about the kind of material we collect and how; the purposes for which we collect and use it; your rights about and options concerning our use of your data; how your data is processed and with whom it may be shared; and for how long we store your information etc. Please read it carefully.

Certain parts of this policy apply specifically to the collection and processing of your personal data when registering for a membership account with BEAUTI.UK website account.

DEFINITIONS:

The definition of personal data means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

When we use the term ‘processing,’ we mean any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

2. Who controls the data?

BEMBRIGGE determines the purposes and means of the processing of your personal data. Carrying with its legal responsibilities, a data controller is legally responsible for the storing and use of personal information on computer or in manual files.

Contact Details:

BEMBRIGGE LTD
214 Humber Road
Coventry
Westmidland
CV3 1BH
UK

Email: bembrigge@outlook.com

BEMBRIGGE does not employ a Data Protection Officer. If you have any questions or concerns regarding privacy or if you have any enquires regarding the personal data you have given us, kindly contact BEMBRIGGE at any time. For details on how to contact us, please see “Contact Information”.

3. What personal data is collected?

All our activities are based on stringent ethical principles and legal requirements, and we are committed to protecting the privacy of all visitors to our website and users of our (mobile) application. For this reason, the way in which we collect and store information, including personal data, is dependent on how our website and related services are used. We do not collect any sensitive data about you.

3.1 Data collected through your interaction with us

Various technologies may be used on our website and our (mobile) application to improve them, make them more user-friendly, efficient, and secure. Such technologies may lead to personal data being collected automatically by us or by third parties on our behalf. Examples of such technologies include cookies, flash cookies and web analytics.

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies for which we do not accept any liability. Please check these policies before you submit any personal data to their websites.

3.1.1 Click-stream data

When you visit our website, data is sent from your browser to our server. This data makes it possible for us to optimise our services and improve your experience on our website and application. The data is automatically collected and stored by us or by third parties on our behalf.

We may collect information about your computer for system administration purposes as well as to report aggregate information for internal marketing analysis reasons. This is data about our users’ browsing actions and patterns and may include the following:

  • Visitor’s IP address
  • Date and time of the visit
  • Referral URL (the site from which the visitor has been referred)
  • Pages visited and user journey on our website
  • Information about the browser used (type, version, operating system, etc.)

3.1.2 Cookies

We use cookies on our website. Please read our Cookie Policy to find out more about our use of cookies and the privacy policies of the parties from which we use web analysis tools or of which we have integrated plug-ins on our website.

3.1.3 Re-targeting Technologies

Our website and (mobile) application use re-targeting technologies. This enables us to advertise directly and personally to visitors who have already showed an interest in our products and/or shop via our partner websites.

We also work with companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect information about your visits to our website or (mobile) application, as well as your interaction(s) with our communications, including advertising.

Re-targeting technologies analyze your cookies and display advertisements based on your past surfing behavior. For further information on cookies, please refer to section 3.1.2 of this privacy policy.

3.2 Data provided by you

In addition to the data collected by automated means (see 3.1), we also process data which you have provided to us. This includes but is not limited to:

  • Personal data that identifies you as an individual—namely, your contact information, title, including your first and last name(s), wedding date, the day we met, photographic image, billing address(es), post code, date of birth, gender, telephone number, email address, credit and debit card information. If you provide the personal data of another person, please make sure that you have the right to share this information with us.
  • Information provided by you at the time of registration for a BEAUTI.UK account.
  • Information provided when you create a Wish List, save your sizes, save designs, save your favorite stores, save your jewelry list, save your ESSENCE COLLECTION list.
  • Information you provide when you enter a competition or promotion sponsored by BEAUTI.UK website or BEMBRIGGE.
  • Information you provide to us via third parties such as Facebook and WeChat etc.
  • Information that you upload to or share through our site by using our services.
  • If you have created an online account with us: the preferences and interests stored in this profile (please see below for further information regarding these profiles).
  • If you contact us, we may keep a record of your correspondence.,
  • If you contact us to report a problem with our site or for technical and/or customer support, we may keep a record of your correspondence or conversation.

We may also ask you to complete surveys that we use for research purposes, although you are not obliged to respond to them. All this data is characterized by the fact that you have voluntarily provided it. We use this information for the purposes outlined in this privacy policy. You may at any time amend your personal data or object to its further processing (Please refer paragraph 7).

4. How is the collected data processed?

When you have registered for a BEAUTI.UK account with BEAUTI.UK website, we may process your personal data in the following ways:

  • Ensure that content from our site is presented on your computer in the most efficient manner.
  • For purposes relating to your order; e.g. to notify you on the status of your order or delivery; to fulfil your requests, such as responding to a question regarding our products; to fulfil your order; to process your payment card and/or to provide you with customer service. We may use your data to assess your creditworthiness, for which we may use third parties.
  • Verification of your identity and to respond to any query you may raise with us; to process your request and provide you with the best service possible.
  • To carry out our obligations arising from any contracts entered between you and us.
  • To allow you to participate in the interactive features of our service(s) when you choose to do so.
  • To notify you about changes to our services, terms, conditions and policies, and/or other administrative information.
  • To provide you with the benefits and services of being a BEAUTI.UK account holder or user of our services.
  • To administer and maintain our records.
  • To manage your account membership of BEAUTI.UK website.
  • To store any Wish List, you may create and to allow you to share your Wish List with others.
  • To save your ring and bracelet sizes and to allow you to share them with others.
  • To allow you to send emails to others through our “send to a friend” functionality.
  • To allow you to participate in sweepstakes, contests, and similar promotions as well as to administer such activities. Some of these activities have additional rules which could contain additional information about how we use and disclose your personal information.
  • Customize your content on our website to provide you with personalized offers.
  • Prevent and/or detect any misuse or fraud.
  • With your permission, we may contact you directly through the details provided by you (e.g. postal services, email, text message, telephone, or any other electronic means) for marketing, advertising, and market research purposes. For example, this includes information related to BEMBRIGGE products, e-commerce activities, special offers and promotions. In order to be able to contact you with information that is of special interest to you, your overall interaction with BEMBRIGGE (such as, but not limited to, your shopping behavior on our online store; your use of loyalty programs; your ratings and reviews of products; your contact history with our customer service; your newsletter clicks/opening results; your surfing behavior (web tracking); the types of newsletter you are subscribed to; your participation in promotions or events; your interactions with and use of mobile applications) will be jointly analyzed and used. We may use your personal data for marketing, advertising, and market research purposes. In paragraph 7 you will find information on your rights, e.g. how to withdraw your consent or amend your personal details.

4.1 When you visit our BEAUTI.UK website, your personal data may be processed in the following ways:

  • Content, A/B testing and product browsing analytics
  • Traffic source analytics
  • Internal search analytics
  • Purchase analytics
  • Device analytics
  • Marketing re-targeting

5. Legal basis

When you purchase an item in our online store, create an account with us, or enter into any other form of agreement with us, we will process your conventional personal data for that particular purpose. We may also process your conventional personal data if you e.g. have a query or similar that precedes your decision to enter into an agreement with us.

The legal basis for which we may process your personal data is stated in Article 6 1, b) of the EU Personal Data Regulation (EU) 2016/679 (GDPR), as the processing of your information is necessary for us to fulfil our agreement with you or for us to handle your inquiries and such like, ahead of concluding an agreement.

We may also process your ordinary personal data on the basis of the rules in the GDPR Article 6 1, f) unless our interests are outweighed by your privacy rights and statutory freedom. We have a legitimate interest in processing your personal data (name and email address) for both marketing and analytical purposes. Our legitimate interest is based on your preferences so that we can better customise our offerings to you—and ultimately offer products and services that better meet your needs and wishes. Additionally, we have a legitimate interest in processing your personal data for analytical purposes.

6. Disclosure of personal data

Treating your data with the utmost care and confidentiality is one of our core values. If required by law, your data may be disclosed to third parties. We employ service providers and data processors to process data on our behalf. These services include authentication, hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, solvency, address, and e-mail checks. These third parties are our data processors and may only process personal data to the extent necessary to deliver their services. Our data processors are contractually obliged to treat such information in the strictest confidence. They are prohibited from using the data in any other way than required. Necessary steps are taken to ensure that our data processors, including service providers and other processors working on behalf of BEMBRIGGE, uphold and protect the confidentiality of your data.

There may be occasions on which we disclose to our partners non-personal data in an anonymous form. Such non-personal data may include information about the number of visitors to a website or (mobile) application during a certain period of time.

Please note that any information you post or disclose through your interaction with BEAUTI.UK website (e.g. personal data contained in the photos, stories, comments and videos that you submit) will become public information and may be available to visitors to the site as well as to the general public.

We may disclose your information to the extent that we are duty-bound to disclose or share your personal data in order to comply with any legal obligation or the directions of the Court or any other body of competent jurisdiction, or in order to enforce or apply our privacy policy and other agreements; or to protect the rights, property or safety of BEMBRIGGE or BEAUTI.UK, our employees, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7. Your rights

If you provide us with personal data on our website or other channels, this is done on an entirely voluntary basis. If you choose not to provide the requested information, various customer benefits may not be available to you. In certain cases, only those who have submitted to us the required personal data are able to order products, use certain services and in other ways avail themselves of the activities and offers available on our website and (mobile) application. We provide numerous options, depending on the exact circumstances, to help you retain control over your data. These options may include displaying and editing your data online. It may also be possible to unsubscribe from services or delete user accounts or to receive information about the data held.

You can access and amend your personal data at any time by logging on to your account on BEAUTI.UK website and entering your account profile details. Click on “My Profile” or” My Account” to gain access to your personal details.

If any of the information that you have provided us with has changed, e.g. if you change your email address or other contact details, or if you wish to cancel your registration with us, please let us know by editing your details on the “My Profile” or ”My Account” pages or by sending an email outlining the changes to: bembrigge@outlook.com

In general, you have the following rights:

7.1 The right to request access to your personal data

You are entitled to gain access to some of the personal data you provide to BEAUTI.UK website. By emailing BEMBRIGGE- online you may request details of the information about you that we hold and process, including the purposes for which it is used.

You can also access your personal details by logging on to your BEAUTI.UK account on BEAUTI.UK website and entering your account profile details. Click on “My Profile” or” My Account” to gain access to your personal details.

7.2 The right to amend and/or delete your personal data

You have the right to request correction, appendage, deletion, or blockage of your stored personal data. To do so, send your request to us by email. Without undue delay of receipt of your request, we will comply to the required extent. If, for any reason, we cannot comply with your request, we will contact you.

7.3 The right to restrict the processing of your personal data

In special circumstances, you have the right to restrict the processing of your personal data. To request restriction, kindly contact us online.

7.4 The right to data portability

You have the right to receive your personal data (concerning you only) in a structured, commonly used and machine-readable format (“data portability”), and have the right to transit this data to another data controller. To request data portability, kindly contact us.

7.5 The right to object to the processing of your personal data and to unsubscribe

You have the right to ask us not to process your personal data when processing is based on a legitimate interest pursued by BEMBRIGGE, e.g. for marketing purposes. We will inform you in this privacy policy if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to object at any time by contacting us or in writing to the postal address included at the end of this document.

Emails sent to you by BEMBRIGGE containing newsletter or marketing content include the option to unsubscribe by following the instructions set out in the email. If you do not wish to receive emails from us, you can simply click on the unsubscribe hyperlink and we will stop sending you emails.

For all other types of messages, you may receive from us, such as maintenance announcements or administrational notifications, the receipt of such can only be terminated by deleting your account. These messages are a mandatory part of user accounts and the related use of our website and (mobile) application. Contact us using online form to delete your account.

7.6 The right to withdraw your consent at any time

You are at any time entitled to withdraw your consent to our processing of your personal data. The withdrawal of consent shall, however, not affect the lawfulness of processing based on consent before its withdrawal. Contact us using online form. If you wish to withdraw your consent to receiving promotional information and offers in general, including by postal services, email, text message, telephone or any other electronic means, you may do so at any time in writing to BEMBRIGGE, Data Protection, or by sending a request using online form. Should we have misgivings regarding your identity, we may ask you to provide identification.

7.7 Conditions and/or limitations on your rights

There may be conditions to or limitations on your aforementioned rights. We are therefore unable to guarantee your right to data portability, as it is dependent on the specific circumstances of the processing activity.

8. Retention of your personal data

BEMBRIGGE will not retain your personal data for longer than necessary for the purposes for which it is processed within the following processing activities:

BEAUTI.UK account holder (personal data will be erased if account is inactive for 5 years)

Purchase-no account / guest check out (personal data will be erased if customer does not engage with us for 5 years)

Newsletters sign-up (personal data will be erased if newsletter sign-up is inactive for 24 months)

Web visitors – IP address (personal data will be erased if a visitor is not visiting our website for 25 months)

This means full Erasure – all Personal data, such as: name, email address, address, post code, gender, phone number, date of birth, purchase etc. will be erased in all IT system after inactive period by our partner IT company.

No Personal data will be kept after erasure unless required by local mandatory law.

9. The security of information and data integrity

We take the appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised use, disclosure or access, in particular where processing involves the transmission of data over a network, and against all other unlawful forms of processing and misuse.

BEMBRIGGE uses third party data processors to collect and process your personal data. Any data processors commissioned by BEAUTI.UK website will only process your personal data in accordance with BEMBRIGGE’s instructions and are legally obliged to adhere to strict security procedures when handling personal data.

9.1 Keeping information secure

BEMBRIGGE may employ third parties to collect personal information on its behalf. In such cases, these third parties are be subject to confidentiality and data processing agreements and will be instructed by BEMBRIGGE to comply fully with the BEMBRIGGE Privacy Policy.

Where we have provided you with, or where you have chosen, a password that enables you to access certain parts of our site, you are responsible for ensuring this password remains confidential. We ask you not to share your password with anyone.

Unfortunately, transmission of information via the Internet is not wholly secure. Although we do our utmost to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is done so at your own risk. Once we have received your information, we employ strict procedures and rigid security measures to try to prevent unauthorised access.

9.2 Social Networks

Our website and (mobile) application provide you with social plug-ins from various social networks. If you choose to interact with a social network, your activity on our website or (mobile) applications will also be made available to social networks such as Facebook and Twitter.

If you have logged in to one of these social network sites during your visit to our website or (mobile) applications, the social network site may add this information to your profile. If you are interacting with one of the social plug-ins, this information will be transferred to the social network site. If you do not want this data transfer, please log out of your social network site before entering our website or (mobile) application. We cannot prevent this data collection and social plug-in information transfer. Please read carefully the privacy policies of your social networks for detailed information about their collection and transfer of personal data, your rights, and how you can achieve satisfactory privacy settings.

Additionally, to improve your user and brand experience, your data may be passed to a third party (e.g. Facebook) for processing in accordance with data protection and privacy regulations.

Facebook: http://www.facebook.com/about/privacy/
Twitter: http://twitter.com/privacy
Google +: http://www.google.com/intl/en/policies/privacy/

9.3 Geolocation Services

Location-enabled services may be employed within some of our (mobile) applications. Should you use these (mobile) applications, they may receive information about your actual location, such as GPS signals sent by a mobile device or information that can be used to approximate a location. You can enable or disable your location services in your device or browser settings.

10. Consequences of non-disclosure of personal data

It is not possible to create a BEAUTI.UK account with BEAUTI.UK website or to make a purchase on the BEAUTI.UK website if you are unable to provide us with the required information.

11. Contact Information

Should you have any questions about our privacy policy or the processing of your personal data, please feel free to contact us.

BEMBRIGGE LTD
bemrigge@outlook.com

Alternatively, you can contact BEMBRIGGE at:

214 Humber Road
Coventry
Westmidland
CV3 1BH
UK

12. Changes to this policy

BEMBRIGGE has pledged to adhere to the fundamental principles of privacy and data protection. We therefore regularly review our privacy policy to keep it up to date and compliant with privacy and data protection principles. This privacy policy may be changed from time to time to keep pace with new developments and opportunities relating to the Internet and to stay in line with prevailing legislation. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, may be notified to you by email.

Last updated: 01 February 2021